By Joseph Willmott
In my years of building businesses, I hadn’t considered ethics a business strategy beyond essential honesty and integrity. However, after working with Richard Messing of Kotel Group LLC and learning from the World Ethics Organization, I realized that ethics can profoundly influence a business's success.
First and foremost, ethical practices, such as honesty and transparency, play a pivotal role in fostering trust with customers, employees, and stakeholders. This trust is the foundation of customer loyalty and brand advocacy. It reassures employees, leading to more excellent retention, and suppliers prefer to partner with ethical businesses, resulting in stronger, long-term relationships. This emphasis on trust should instill confidence in the power of ethics in business strategy.
Ethics not only help businesses adhere to laws, reduce legal risks, and prevent reputational damage from scandals, but they also significantly impact attracting investors. A reputation for ethical behavior can set a company apart in the market, with some consumers willing to pay a premium for ethically produced goods. Moreover, ethics can drive innovation and sustainability, attracting investors who prioritize environmental, social, and governance (ESG) factors. This should give you hope and optimism about the potential of ethics in business strategy.o help businesses adhere to laws, reduce legal risks, and prevent reputational damage from scandals. A reputation for ethical behavior can set a company apart in the market, with some consumers willing to pay a premium for ethically produced goods. Moreover, ethics can drive innovation and sustainability, attracting investors who prioritize environmental, social, and governance (ESG) factors.
Companies should develop core values with employees and management to integrate ethics into business strategy. This fosters a culture of ethical behavior that can scale as the business grows. Ultimately, ethical practices must be genuinely embedded into operations, creating a value cycle for customers, employees, and the community and enhancing a business's competitive edge.
By Joe Willmott: CEO / Co-Founder World Referral Network